Frequently Asked Questions

You can email us at instructor@kepatechsolutions.com, submit a help ticket, or join us during open office hours

You’ll get a welcome email with everything you need. If you haven’t received your class link within 24 hours, please reach out to your instructor.

All student payments are made through PerfectGift.com. Simple and secure.

Once shipped, you’ll receive a tracking email. We process all orders via Amazon.

First, send your core class certificates to instructor@kepatechsolutions.com. Then email your Coursera login and password so we can manually process the payment.

• Finish in 30 days? You’ll get a $50 rebate gift card.
• Finish in 60 days? No rebate—but still a big win for your skills.

Email them to instructor@kepatechsolutions.com.

Your grant goes directly to Kepa Tech Solutions, covering your training and any approved equipment.

No worries. Just submit a helpdesk ticket and someone from our admin team will follow up promptly.

Rebates depend on your total grant amount and actual program costs. Due to fluctuating expenses and inflation, a full rebate isn’t always guaranteed—but we always aim to maximize your benefits.