Kepa Tech Solutions LLC ("Kepa Tech," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://kepatechsolutions.com/, contact us, register for or purchase training, book consultations, use our AI-related services, participate in virtual sessions, communicate with our team, or otherwise interact with us.

This Policy is intended to provide a clear description of our privacy practices and to address applicable U.S. privacy requirements. Some rights described below apply only to residents of certain states or only when Kepa Tech is subject to the relevant law.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Identifiers and contact information, such as your name, email address, telephone number, mailing address, company or organization, job title, and account or registration details.

Commercial and transaction information, such as courses, events, consultations, subscriptions, or services you purchase or inquire about, billing status, purchase history, and related customer-service records.

Payment information. Payments may be processed by third-party payment processors such as Stripe. We generally do not receive or store your full payment-card number; the payment processor handles payment credentials under its own privacy and security practices.

Professional and business information, such as your role, industry, organization, business goals, workflows, training needs, AI experience, and responses to questionnaires or discovery forms.

Communications, including messages you send through website forms, email, SMS/text, social media, surveys, or support channels.

Call, meeting, and training information, which may include recordings, transcripts, chat messages, attendance data, or notes when a call, Zoom session, demonstration, or other interaction is recorded or transcribed. We provide notice or obtain consent where required by law.

Internet, device, and usage information, such as IP address, browser type, device identifiers, referring pages, pages viewed, approximate location derived from IP address, date/time stamps, cookie identifiers, and interactions with our website.

Inferences or preferences that may be derived from information you provide, such as your interests in particular courses, AI solutions, or business services.

Any other information you choose to provide to us.

2. How We Collect Information

We may collect personal information:

Directly from you, such as when you complete a form, register for a course or event, purchase a service, schedule a consultation, call us, or communicate with us.

Automatically through cookies and similar technologies when you use our website.

From service providers and business partners that support payments, scheduling, CRM, communications, analytics, virtual meetings, advertising, or service delivery.

From public sources or referrals, where permitted by law.

3. How We Use Personal Information

We may use personal information to:

Provide, administer, and improve our website, AI courses, training programs, consultations, SuperAgent and automation services, and related offerings.

Process registrations, purchases, payments, invoices, and customer requests.

Schedule and deliver virtual or in-person training, consultations, demonstrations, and support.

Personalize training, recommendations, onboarding, demonstrations, and customer experiences.

Respond to inquiries, provide customer support, and communicate about purchases, events, services, or account matters.

Send marketing and promotional communications where permitted by law. You may opt out of marketing emails at any time using the unsubscribe method in the message. You may opt out of marketing text messages as described in the applicable message or consent disclosure.

Operate, analyze, secure, and improve our website, systems, products, and services.

Detect, prevent, investigate, or respond to fraud, misuse, security incidents, or unlawful activity.

Comply with legal obligations, enforce agreements, and establish, exercise, or defend legal claims.

Carry out other purposes disclosed to you at the time of collection or with your consent.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to support site functionality, remember preferences, measure website traffic, understand how visitors use the site, and improve performance. Depending on our configuration, third-party analytics, advertising, CRM, scheduling, or embedded-content providers may also place or read cookies or similar identifiers.

You can control cookies through your browser settings and, where available, through our cookie consent controls.

Blocking some cookies may affect website functionality. We do not currently respond to browser "Do Not Track" signals.

If applicable law requires recognition of a legally recognized opt-out preference signal, we will process that signal as required by law.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

Service providers and contractors that perform functions on our behalf, including website hosting, CRM, communications, email and SMS delivery, analytics, payment processing, scheduling, virtual meeting platforms, cloud storage, security, and technical support.

Technology and AI providers used to deliver or support our services, subject to applicable contractual, privacy, and security requirements.

Professional advisers, such as attorneys, accountants, insurers, or consultants, when reasonably necessary.

Government authorities, regulators, courts, law enforcement, or other parties when required by law or reasonably necessary to protect rights, safety, or property.

A buyer, successor, investor, or other party in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

Other parties when you direct us to disclose information or give us consent.

We do not sell personal information for money. Certain uses of advertising, analytics, or cross-context behavioral technologies may be treated as a "sale," "sharing," or targeted advertising under some state privacy laws. Where those laws apply to Kepa Tech, we will provide any required notices and opt-out rights.

6. Payment Processing

When you make a purchase, payment information is processed by our payment processor or another payment service identified at checkout. Those providers may collect payment-card, billing, fraud-prevention, and transaction data directly from you. Their handling of personal information is governed by their own privacy notices and terms.

7. Email, SMS, and Marketing Communications

We may send transactional messages relating to registrations, purchases, appointments, training, or services. We may also send promotional messages where permitted by law. Commercial emails include an unsubscribe mechanism where required. We honor valid opt-out requests in accordance with applicable law.

If you separately consent to receive marketing text messages, message frequency may vary and message/data rates may apply. Consent to marketing texts is not a condition of purchase. You may opt out by following the instructions in the message (for example, replying STOP where supported).

8. AI Systems and Automated Tools

Some Kepa Tech services use artificial intelligence, automation, or third-party AI platforms. Information you provide may be processed by those systems when necessary to deliver the requested service. Because AI systems can produce incomplete, inaccurate, or unexpected results, users should independently review important outputs before relying on them. We do not knowingly use sensitive personal information in AI systems unless needed for the service, permitted by law, and subject to appropriate safeguards.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business and tax records, resolve disputes, enforce agreements, meet legal or regulatory requirements, and protect our systems. Retention periods vary depending on the type of information, our relationship with you, and applicable law.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, transmission, storage system, or security measure is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Choices and State Privacy Rights

Depending on where you live and whether the applicable law applies to Kepa Tech, you may have rights to request access to personal information, confirm whether we process it, obtain a copy, correct inaccuracies, delete information, or opt out of certain uses such as sale, sharing, targeted advertising, or certain profiling. You may also have the right to appeal a decision on a privacy request and to be free from unlawful discrimination for exercising privacy rights.

To submit a privacy request, use our website contact form, call us at (405) 399-1500, or mail us at 1011 Colony Drive, Ada, OK 74820. We may need to verify your identity before completing certain requests. Authorized agents may submit requests where permitted by law, subject to verification and authorization requirements.

We will respond within the time required by applicable law. Some information may be exempt from a request, including information we must retain to comply with law, complete transactions, protect security, prevent fraud, or establish or defend legal claims.

12. Children’s Privacy

Our general website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website without legally required parental consent. If we offer training to minors through a school, organization, parent, or guardian, additional terms and consent procedures may apply. If you believe a child under 13 has provided personal information to us improperly, please contact us so we can evaluate and address the request.

13. Third-Party Websites and Services

Our website and services may link to or integrate with third-party websites and platforms, such as payment processors, scheduling tools, Zoom, social media platforms, CRM systems, and AI providers. We are not responsible for the privacy practices of third parties. Review their privacy notices before providing information to them.

14. International Visitors

Kepa Tech is based in the United States. If you access our website or services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate. Those locations may have data-protection laws that differ from the laws of your country.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, or legal obligations. We will post the updated version on our website and revise the "Last Updated" date above. Material changes may be communicated through additional notice when required by law.

16. Contact Us

Questions, privacy requests, or concerns may be directed to:

Kepa Tech Solutions LLC

1011 Colony Drive, Ada, OK 74820

(405) 399-1500

https://kepatechsolutions.com/

For online requests, please use the contact method provided on our website.