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IT Support Specialist (ServiceNow™)

Master the platform that powers modern enterprises.


ServiceNow™ is the system behind the scenes at thousands of companies—keeping IT, HR, operations, and customer service running smoothly. It’s not just software; it’s a career-launching skill.


In this program, you’ll learn how to configure, manage, and support the ServiceNow platform from the ground up. Whether you’re new to tech or looking to boost your current IT career, this course gets you certified and job-ready.

WHAT IS SERVICENOW™

ServiceNow™ is a cloud-based platform that helps organizations automate workflows and manage everything from IT requests to HR onboarding, customer service tickets, and internal approvals.


It’s used globally by companies of all sizes to reduce manual work, improve efficiency, and connect departments. If you've ever submitted a help desk ticket, scheduled an onboarding, or tracked IT assets—it probably ran through a system like ServiceNow.


That’s why ServiceNow™ professionals are in high demand—and why this course opens doors.

Why This program Is Worth It

ServiceNow™ professionals are in high demand as more organizations adopt the platform to modernize their operations. This program provides:​

  • Comprehensive Learning: Covers everything from system setup to process automation.​
  • Hands-On Experience: Practical exercises to solidify your understanding.​ 
  • Exam Preparation: Equips you for the ServiceNow Certified System Administrator exam.​ 
  • Flexible Learning: Designed for beginners and adaptable to various learning paces.

What’s In It For You

  • Confidence using a globally recognized ITSM platform
  • Admin and configuration skills that are highly transferable
  • A clearer understanding of how enterprise-level systems operate
  • A certification that proves you’re job-ready
  • Knowledge that’s valuable across industries—IT, finance, healthcare, retail, government, and more

No more dead-end jobs. Just real tech skills.

I want to enroll

Training Course Offering

Professional System Administrator

The Professional System Administrator level is all about helping you take your ServiceNow™ skills to the next stage. It's designed for learners who are ready to move beyond the basics and dive deeper into real-world platform management.


In this level, you'll focus on:


  • Building your technical skills in areas like automation, Flow Designer, subscription management, ATF (Automated Test Framework), upgrades, JavaScript, app development, and more
     
  • Earning key credentials: the Certified System Administrator (CSA) certification and the Citizen Developer: Application Creator Micro-Certification
     
  • Taking the lead on platform upgrades, customizations, testing, data security, and performance optimization
     

By the end, you’ll be equipped to confidently manage and improve a ServiceNow™ instance with professional-level expertise.

Ready to enroll?

drop us a line and we'll take it from there

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