Master the platform that powers modern enterprises.
ServiceNow™ is the system behind the scenes at thousands of companies—keeping IT, HR, operations, and customer service running smoothly. It’s not just software; it’s a career-launching skill.
In this program, you’ll learn how to configure, manage, and support the ServiceNow platform from the ground up. Whether you’re new to tech or looking to boost your current IT career, this course gets you certified and job-ready.
ServiceNow™ is a cloud-based platform that helps organizations automate workflows and manage everything from IT requests to HR onboarding, customer service tickets, and internal approvals.
It’s used globally by companies of all sizes to reduce manual work, improve efficiency, and connect departments. If you've ever submitted a help desk ticket, scheduled an onboarding, or tracked IT assets—it probably ran through a system like ServiceNow.
That’s why ServiceNow™ professionals are in high demand—and why this course opens doors.
ServiceNow™ professionals are in high demand as more organizations adopt the platform to modernize their operations. This program provides:
The Professional System Administrator level is all about helping you take your ServiceNow™ skills to the next stage. It's designed for learners who are ready to move beyond the basics and dive deeper into real-world platform management.
In this level, you'll focus on:
By the end, you’ll be equipped to confidently manage and improve a ServiceNow™ instance with professional-level expertise.
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